Who we are
About Us
We're a local Northern Rivers business — not a franchise, not a call centre. Just experienced tradespeople who take pride in their work.
Our story
20 years of local hot water expertise
Northern Rivers Hot Water was founded over 20 years ago by a local plumber who saw a gap in the market for honest, reliable hot water specialists in the region. What started as a one-man operation has grown into a trusted local team — but our values haven't changed.
We live here. We work here. When you call us, you're talking to someone who knows the Northern Rivers, understands the local climate and conditions, and genuinely cares about doing the job right.
We're not a franchise or a national chain. Every job we do reflects directly on our reputation in this community — and that keeps us honest.
How we work
What you can expect from us
Honest advice
We'll tell you what you actually need — not what earns us the most.
Quality workmanship
Every installation is done to the highest standard, fully compliant and built to last.
Local knowledge
We understand Northern Rivers homes, water quality and climate conditions.
Respect for your home
We arrive on time, work cleanly and leave your property as we found it.
Credentials
Licensed, insured and qualified
All work is carried out by fully licensed plumbers and gas fitters. We hold all required NSW licences and insurances, and every installation is completed to Australian Standards.
NSW Plumbing Licence
Lic. No. XXXXXXXXX
Gas Fitting Licence
Lic. No. XXXXXXXXX
Public Liability Insurance
$20M cover
Experience
20+ years in Northern Rivers
Where we work
We service the entire Northern Rivers region of NSW, including: